Privacy Policy

Effective Date: 13/01/2025

The Carduelis Group, operating as Goldfinch Heritage (“we,” “our,” or “us”), values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://www.goldfinchheritage.com (“Website”).

1. Information We Collect

We may collect and process the following information:

  • Personal Data: Name and email address, provided voluntarily when you contact us via our website.
  • Cookies and Automatically Collected Data: Functional cookies that enhance your user experience on our website.

2. How We Use Your Data

We use your data for the following purposes:

  • To respond to inquiries or communications you send to us.
  • To operate, improve, and maintain our website.

We do not use your data for marketing purposes.

3. Cookies

Our website uses functional cookies to ensure proper operation and enhance your browsing experience. These cookies do not track personal information beyond what is necessary for functionality. For more information about cookies and how to manage them, please see our Cookie Policy.

4. Data Sharing

We do not share your personal data with third parties, subcontractors, or partners.

5. International Data Transfers

We may store or process your data using cloud services that operate outside the UK. In such cases, we ensure that appropriate safeguards are in place to protect your data in compliance with UK GDPR.

6. Data Retention

We retain your personal data for a period of 7 years unless a longer retention period is required by law. After this period, your data will be securely deleted or anonymised.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to the processing of your data in certain circumstances.
  • Data Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us using the details provided below.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Significant updates will be communicated through the website.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

The Carduelis Group
Flat 3, Stibbe Lofts
11 Newarke Street
Leicester, LE1 5SN
Email: sean@goldfinchheritage.com
Phone: 07852467999

By using our website, you agree to the terms of this Privacy Policy.